Amazon Key Is Bigger Than Package Delivery

by Leon Thompson October 27, 2017, 0:12
Amazon Key Is Bigger Than Package Delivery

If the courier information and the barcode on your package checks out, the Cloud Cam starts recording and the courier is able to unlock your door simply by swiping in an app. Technically, yes, this does mean handing access to your home to a large organization, but to be fair none of those are ever hacked. In fact, it led Christine Emba to expound a bit on the observation that "Amazon Key is Silicon Valley at its most out-of-touch" in the Washington Post (which, of course, is owned by Amazon CEO Jeff Bezos). "The 2017 Package Theft Report, a national survey conducted by Aurora, Ill. -based Schorr Packaging, found that almost a third of respondents had personally experienced package delivery theft". But are you ready to trust them with access to your home or apartment? With Amazon Key, customers can authorize Amazon to open the door and slide their parcels inside. The camera talks to the lock over Zigbee, a wireless protocol utilized by many smart home devices.

Amazon Key works with another new Amazon service called the Cloud Cam and a "smart lock" to scan packages from couriers wanting to make a drop-off.

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As for the home delivery and security stuff I mentioned above, Amazon also announced the Amazon Key. When buying the Amazon Key In-Home Kit, you will see the option to have it installed by a professional (learn more) or do it yourself. You'll get a confirmation alert on your smartphone for the delivery, which you can watch live or view on video afterwards. The entire delivery process is backed up by the Amazon Happiness Guarantee, the company said.

It is a new in-home delivery service in which a delivery driver or courier can temporarily gain access to your home to leave a package safely inside, rather on the doorstep, where it could be stolen.

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The service arrives just in time for the holiday season, when porch piracy is at its peak.

You can also select "Block Access" in the Amazon Key app at any time to block a courier from having access to your home. Delivery is available on tens of millions of items sold on Amazon.com and the delivery is available at no extra cost for Prime members. It is on the software side Amazon pulls ahead of similar looking (but much cheaper at £30-ish) IP cameras from the likes of D-Link and TP-Link; thanks to its leverage of Alexa smarts, optional Amazon Key integration, and a useful free level of AWS storage. It points out that Amazon Key could also be useful when it comes to letting in dog walkers, pet sitters and house cleaners.

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And this is Amazon's biggest obstacle in widespread adoption to Key - people just aren't all that trusting of big companies at the moment. Once, they swipe the screen, your door unlocks and they will place your package inside and swipe again on their phone to lock the door.


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